Inspired by Excellence & Innovation
Why choose gnatch
Gnatch provides you with a freedom of expression that specifically cater to the needs of your business. Our staff trained as per the legacy of the GCE stand out from others in the sense that our customer experience strives to become better and better with every stage . We hope to build a strong relationship with our customers which can further improve our influence. We hope to build a legacy for ourselves and sincerely hope that you can join us in this journey.
Gnatch Communications is the platform for your outsourcing needs catering to a versatile demand in an ever-growing market. Our primary services include call center services, that include inbound and outbound calls, technical support calls and much more. In 2017, Gnatch Inc. came into the call center industry with the primary goal of becoming a leading service provider that would cater to customer specific needs. In order to achieve it’s ambitions, the staff at Gnatch would have to utilize a primary goal to the very best of their abilities; customer satisfaction. Gnatch targeted to remove all the stigmas associated with a call center industry and build its reputation as a company that would do its very best to put the customers’ need above all else.
We understand that many customers often call with a degree of frustration over problems and hence we make sure that our callers are dealt with in a pacifying manner. We understand that not all problems have a direct solution but by dealing with customers with an empathising nature, we can give a higher significance and subsequently tackle the problem with a progressive mindset. We believe in the polite and empathetic approach of dealing with customers regardless of the situation and train our staff members to approach their daily tasks with this mindset that can most effectively get the job done.