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outbound support Services

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outbound support

Gnatch provides you with a freedom of expression that specifically cater to the needs of your business. Our staff trained as per the legacy of the GCE stand out from others in the sense that our customer experience strives to become better and better with every stage . We hope to build a strong relationship with our customers which can further improve our influence. We hope to build a legacy for ourselves and sincerely hope that you can join us in this journey.

An outbound call center is a must-have for any business organization that is looking to expand its business and increase the number of sales. Outbound contact centers help companies to get in touch with their clients while keeping the costs in check. The main purpose of a call center is to cater to its customers, and it is therefore important that companies to analyse their needs before hiring an experienced call centre service provider for outbound operations.

Gnatch Communications is a provider of outbound BPO services catering to the outbound calling needs of global customers for many years. We have an experience of serving clients from different verticals and domains with complete satisfaction.


What do Outbound Services Cover?

     Outbound call centers mainly comprise of agents making calls to existing and potential customers. The calls are meant to increase your sales, follow-up your mailings, test unknown markets, develop good customer relationships and make your business a success. Many companies make use of outbound contact centres to make their potential and existing customers aware of their products and services. When a sale of the product or service is achieved by making an outbound call it is referred to as an outbound sale.

What are the Outbound Call Center Services Offered by Gnatch?

  • Lead Generation Services

  • Warm Calling/Existing Clients/Referrals

  • Appointment Setting Services

  • Product/Service Promotion

  • Market Research & Surveys

  • Telesales & Customer Acquisition
  • Sales Lead Follow-up

  • E-mail Follow Up

  • Customer Loyalty Programs

  • Information Gathering

  • Customer Satisfaction Surveys

  • Welcome Call


call center Softwares we use