Our Services

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Services we offer

Inbound support services

Gnatch’s Inbound Call Center Services primarily focuses on maximising business and profits for our customers. Our Inbound Contact Center Services are based on superior product and industry knowledge garnered over the years of experience

Outbound support services

An outbound call center is a must-have for any business organization that is looking to expand its business and increase the number of sales. Outbound contact centers help companies to get in touch with their clients while keeping the costs in check.

telemarketing

Outsourcing telemarketing services can help your organization augment your existing customer relationships. At GNATCH, We can increase your revenue by effectively closing sales through our competent inbound/outbound telemarketing services and by creating sales force leads.

Transcription Services

Do you require audio transcription services at a cost-effective price? Do you want your audio files to be transcribed within a quick turnaround time? We understand that audio transcription, the process of transforming audio files into text files requires high degree.

Email & Chat Services

Does your organization receive thousands of emails/chats from customers which go unnoticed and unanswered? Outsourcing non voice support services can help you answer these email queries from customers within a fast turnaround time. When you outsource non voice support services

Techincal Support

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Lead Generation

At Gnatch, our GCE program lets us stand out from our competitors by creating a unique experience for each of our clients. Because we know that in today’s competitive marketplace, the ability to provide extraordinary customer care can be the make-or-break difference when it comes to a successful customer acquisition and retention strategy.

Order Taking Services

Lead generation is becoming more of a global service by the day and outsourcing this service is a proven strategy. This is mainly because it can convert prospective customers into long term customers. Gnatch can give your organization good business opportunities on a regular basis.

Book Keeping Services

Lead generation is becoming more of a global service by the day and outsourcing this service is a proven strategy. This is mainly because it can convert prospective customers into long term customers. Gnatch can give your organization good business opportunities on a regular basis.

Our
statistics

CALL CENTER 96%
TELEMARKETING 83%
LEAD GENERATION 77%
BOOK KEEPING 92%
ORDER TAKING 89%